Direct ordering, inside WhatsApp

Own your customers. Skip the aggregator’s cut.

Hawa moves your regulars off the aggregator and onto your own WhatsApp line — same catalog, same payment, same tracking, 0% commission. We only earn a share of what we save you.

Book a demo See how it works

Live withCaribou Coffee· Egypt’s top brands are next

Real footage — the live app inside WhatsApp

The problem

Aggregators charge a finder’s fee — then charge it forever.

Order №1 — a new customer

20%

The aggregator put your brand in front of someone new. That 20% is a genuine finder’s fee — it bought you a customer.

Fair

40 orders later — the same person

20%still

Loyalty earns no volume discount. The more a regular comes back, the more you pay to keep reaching someone you already own.

The trap

The reorder tax

One loyal customer, forty orders — taxed every time.

Loyalty discount

0%

−20%#1

−20%#2

−20%#3

−20%#4

−20%#5

−20%#6

−20%#7

−20%#8

−20%#9

−20%#10

−20%#11

−20%#12

−20%#13

−20%#14

−20%#15

−20%#16

−20%#17

−20%#18

−20%#19

−20%#20

···#40

The fee on order 40 is identical to the fee on order 1. You keep paying to reach a customer the aggregator introduced you to once.

How it works

Collect every customer. Then win back the expensive ones.

01 — Collect

One profile you own

Cashiers scan every aggregator & walk-in receipt at handoff. Your marketing lists imported. Live inboxes piped in — so you finally see who your customers actually are.

WhatsAppInstagramMessenger

02 — Target

Frequency × channel cost

Rank your regulars by how often they order and how much that channel costs you.

Sara M.8 / moTarget

Omar K.6 / moTarget

Nour A.5 / moRetain

03 — Convert

Their usual, at 0%

Right customer, right moment, their usual items — one tap to reorder on your own line. The switch is invisible, so they don’t resist it.

Reorder on WhatsApp

The customer experience

Not a mockup. This is the actual app.

Every screen below is the live product, captured inside a real WhatsApp thread — catalog, cart, payment, confirmation. One chat.

Pricing

We share only in what we save.

Revenue-share on savings — not a subscription, not a fee you didn’t already have. Hawa earns a slice of the commission it removes, and nothing more.

Save nothing, pay nothing.

Book a demo See a savings estimate

Cost per migrated order

On the aggregator

~20%

On Hawa (effective)

~6%

On every migrated order

70%lower cost

Full catalog

Browse, customise, reorder

Online payment

InstaPay & cards in chat

Live tracking

Order status, end to end

Ratings you own

Feedback stays with you

FAQ

Questions operators ask.

No. Everything happens inside WhatsApp — the app they already use every day. There's no new account to create, nothing to install. The storefront lives where your customers already are.

Nothing up front. Hawa is a revenue-share on the commission we save you — not a subscription. If we don't move an order off the aggregator, you don't pay. Save nothing, pay nothing.

The experience is identical to the aggregator's: full catalog, online payment, live tracking, ratings. The switch is invisible — customers just reorder their usual on your line, so they don't resist it.

Three inputs you already have: cashiers scan aggregator and walk-in receipts at handoff, we import your existing marketing lists, and we connect the inboxes you already run. Every anonymous ticket becomes a named, profiled customer.

Yes. Hawa runs alongside the aggregator — you decide the pace of migration. Keep the aggregator for discovery of genuinely new customers; move the loyal regulars in-house at 0% commission.

Fast. Our first brand, Caribou Coffee, is signed and live in Egypt. A pilot on your busiest locations can be running in weeks, not quarters.